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If you want to tame the business chaos, use the process.
Yuri Chu Su is an Online Business Manager (OBM) with a passion for transforming business operations through effective processes and systems. Yuri shares her journey from a corporate CPA and auditor to a successful entrepreneur. Her journey was not easy, but she took time to reflect on her life and wishes before she stepped into the new career path.
Jennifer and Yuri discuss the critical role of processes in business success and how they can ensure quality, and give business owners the freedom to step away with certainty their business will run efficiently. They also talk about how simple tools like Google Sheets are great ways to track data and automate operations. The conversation moves to how to overcome resistance to change and distress with Jennifer’s amazing trick. These tips and more are just some of the gems in this episode.
Whether you're feeling overwhelmed by your business operations or looking for ways to optimize your systems, process is the key. And whatever process is causing you the most emotional distress - start with that one first!
▶️ The Process will set you free: business thing #1. 01:13
👩🏻💼 Yuri was a CPA and now is an OBM: optimizing processes and making businesses more efficient. 01:50
🤓 The process is the most important connector of your business’ life: 06:18
🤔 Questions to ask yourself when thinking about processes: outside perspective is really valuable. 07:16
⚠️ Google Sheets are powerful: followups, staying organized and linking. 10:33
⭐ Using Google Sheets for KPI tracking. 13:10
😇 Looking at learning curves with resistance: pain equals growth.16:06
😍 Jennifer’s favorite tool to get rid of stress and anxiety. 19:41
✂️ Break down things to make them simple and basic and build from there. 22:53
Links:
Website: www.yurichusu.com
Connect: https://www.linkedin.com/in/yurichusu/
Jennifer’s book: https://www.amazon.com/dp/B0D2R1917J/
Jennifer’s Coaching: https://jenniferdawncoaching.com/
